Returns & Refund Policy
BlissTail Refund & Return Policy
At BlissTail, our mission is to make everyday life easier by offering reliable, high-quality products you can trust. We stand behind the effectiveness of our items and recommend using them for at least 14 days so you can truly experience the difference. If you are not satisfied after giving it a fair try, you are covered by our 60-Day Money Back Guarantee. Simply reach out to us at support@blisstail.com and we’ll be happy to help.
Order Cancellations
If you need to change or cancel an order, please contact us within 24 hours of placing it. Once the order has entered processing, we may not be able to stop it. If you cancel on time, your refund will be issued within 7 business days.
60-Day Money Back Guarantee
We are confident our products will make a noticeable difference in your daily routine. That’s why we encourage you to use them for at least 14 days before making a final decision.
If after that time you are still not satisfied, you can return your purchase anytime within 60 days of delivery for a refund.
Shipping fees, if applicable, are not refundable.
To start a return, contact us through our Contact Us page or email support@blisstail.com. Please include your order number or the email address used at checkout so we can process your request quickly.
Damaged Items
Every order is packaged with care, but if your product arrives defective or physically damaged, please notify us within 72 hours of delivery. Email support@blisstail.com with a clear photo of the damage, and we will determine if you qualify for a replacement at no cost.
Minor cosmetic issues with packaging that do not affect product performance are not considered damage. We cannot replace or refund items damaged through normal use, misuse, or accidents.
Shipping and Delivery
We do our best to ship orders quickly, but once your package leaves our warehouse, delivery times are managed by the courier.
BlissTail is not responsible for delays caused by carriers, customs, or unforeseen events, nor for lost, stolen, or misdelivered packages.
If you experience delivery issues, please contact the courier directly.
Incorrect Shipping Address
Customers are responsible for providing the correct shipping address at checkout. If an incorrect address is submitted and we are not notified within 24 hours, we cannot guarantee a reshipment or refund.
Policy Updates
This Return & Refund Policy may be updated from time to time. By purchasing and continuing to use BlissTail products, you agree to the most recent version of this policy.